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Ecosmart ECO 18 Modulating Technology
User Review Summary & Sentiment Analysis Report

Product Description: Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology

Overall Rating
3.5 /5
Reviews Processed
120
Positive Sentiment
59.6 %
Positive Feedback
56
Negative Feedback
38
Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology
Ecosmart ECO 18 Modulating Technology
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4.4/5
Performance
easy to install, able to run, able to fill, need to use, easy to understand
3.0/5
Recommendation
highly recommend, recommend never buy
3.2/5
Value
need to feed, need to look, waste of money, dollar per hmy, year at cost
Find sentiment:

Ecosmart ECO 18 Modulating Technology User Sentiment

Talk over about the water

8/10
80 %
👍 8 👎 2

Reffering to the water, we found about 10 being the most people who attracted to commenting this product aspect. good, fresh, great, little are just some several positive reasons why 80% of it owned fine comments. 2 of the owners show their unsatisfaction with negative context like tankless, hot, faulty. The inference from the data that we processed, we found out 10 comments that expressed positive feedback from this water aspect.

Pros
  • good water heater...
  • fresh water swamp...
  • great little water heater...
  • great hot water temperature...
  • water temperature is fantastic...
  • hard water wells...
  • good hot water...
  • great hot water system...
Cons
  • tankless hot water failure...
  • faulty water heater...

How is the unit

8/10
80 %
👍 8 👎 2

We are going to concentrate on the unit segment, we find 10 user comments expresses that reflect on this segment. Taking a look at this product, we're servicing you the 80% number including great scores with various kinds of positive thoughts, it looks like best, general, great, happy. Why only 8 of owners satisfied? Because it's about 2 who unpleasent about this product. They expressed their unpleasent with terms like worthless, tankless, wrong. With our research we obtained, we noticed 10 expresses from this unit segment which reflect their satisfaction.

Pros
  • size unit is best...
  • unit in general is great...
  • best feature of this unit...
  • happy with this unit...
  • happy with the unit...
  • great unit for the price...
  • superior to units...
  • happier with this unit...
  • great little unit...
Cons
  • worthless tankless unit...
  • wrong with the unit...

Discussing the service

5/8
63 %
👍 5 👎 3

While we discuss regarding the current element of service we can see 8 phrases from customer feedbacks which described this element. 63% of the people who give this product positive feedbacks are, with some reason, satisfied by this product that they reflected such happier, fantastic, friendly, good. Only 3 users listed those tought negatives such worse, worst, poor. We figured out 8 feedbacks which presented great feedback on this service element from the information we analyzed.

Pros
  • happier with ecosmarts service...
  • customer service is fantastic...
  • friendly customer service...
  • good customer service...
  • possible the best customer service...
Cons
  • worse customer service...
  • worst customer service...
  • poor customer service...

Discussing the customer

4/8
50 %
👍 4 👎 4

Commenting on the customer, we found that 8 was the majority of people who attracted this product segment to comment on. Why do you must take this product in your point? It is because it held about 50% good scores that collected and it covered good reason like fantastic, friendly, good, possible. Only 4 users mentioned some negative tought like worse, worst, poor, dismal. We pointed out as 8 feelings conveyed their happiness that this product is still the product that people like.

Pros
  • customer service is fantastic...
  • friendly customer service...
  • good customer service...
  • possible the best customer service...
Cons
  • worse customer service...
  • worst customer service...
  • poor customer service...
  • dismal level of customer...

Related with price

4/4
100 %
👍 4 👎 -

This time let's focus on price point, we found 4 feelings from user ratings that commenting price point. Why do you have to take that product into your thinking? It's because it's gathered around 100% nice ratings and it covered nice reason like great, open. We won't see any bad comments among 4 that we received, which is that a positive sign from this product is. With our research we obtained, we noticed 4 expresses from this price point which reflect their satisfaction.

Pros
  • price was great...
  • great unit for the price...
  • great product for the price...
  • open box for a great price...
Cons
    -

Confering about the heater

3/5
60 %
👍 3 👎 2

While we speak regarding the current part of heater we can see 5 phrases from customer feedbacks which described this part. Looking at this product, we serve you the 60% sum with nice feedbacks with different kinds of positive words, looks like good, great, little, happy. With 3 aforementioned about the positive feedbacks, we found that this product owned negative feedbacks too as 2 of people not satisfied with such as lower, faulty From our statistic that we collected, we found 5 sentiments that indicate of their satisfication from this heater part.

Pros
  • good water heater...
  • great little water heater...
  • happy with the heater...
Cons
  • lower heater element...
  • faulty water heater...

How is the temperature

3/5
60 %
👍 3 👎 2

Time to concentrate on the temperature aspect, we find 5 user comments expresses that reflect on this aspect. 60% is being such an indicator about this product works and overall reviewers said such great, hot, fantastic, perfect for expressed their idea. We also had 2 users who were unlucky about this product for your information. A couple of sentences like poor, lower delivered their sensation. We consider 5 comments voicing positive scores from this temperature aspect to be the result from the info we collected.

Pros
  • great hot water temperature...
  • water temperature is fantastic...
  • perfect temperature shower...
Cons
  • broken temperature sensor...
  • poor temperature control...
  • ground temperatures lower...

Concerning about the shower

3/3
100 %
👍 3 👎 -

While we focus regarding the current point of shower we can see 3 phrases from customer scores which described this point. 100% of people give this product so nice scores are with a reason, that this product is satisfying them that they expressed with such super, long, great, perfect. In this shower component as many as 0 owners come without complaint. When 3 statements submitted their happiness, we discovered that this product is still the item people want.

Pros
  • super long showers...
  • great for the shower...
  • perfect temperature shower...
  • shower was comfortable...
Cons
    -

Considering the purchase

2/2
100 %
👍 2 👎 -

This time let's take a look on purchase feature, we found 2 expressions from user scores that commenting purchase feature. Reports for this product said that it had around 100% feedback which mostly fall with positive responses, such as happy. The reports said nothing was inappropriate with the purchase as 0 holders have stated. We figured out 2 scores which presented great feedback on this purchase feature from the information we analyzed.

Pros
  • happy with this purchase...
  • happy with the purchase...
Cons
    -

Conversing about the home

2/2
100 %
👍 2 👎 -

2 user comments are found when they mentioning home aspect from their product. Looking at this product, we're supply you the 100% sum of kind reviews with different kinds of positive words, looks like true, best. No one writen any bad comments about this product, however. As a inference about this home aspect from the fact that we processed, this product is perfect choice for you.

Pros
  • home for a true...
  • best home improvement...
Cons
    -

Concerning about the thing

2/2
100 %
👍 2 👎 -

Focusing to thing, we noticed that 2 was the amount of people who were drawn to comment on this product component. It held 100% of so nice scores from the statistic we collected so far that contain so nice feedback like great, amazing, beautiful. Our statistic aforesaid that as 0 owners mentioned there is nothing wrong with the thing. From our statistic that we collected, we found 2 expressions that state of their satisfication from this thing component.

Pros
  • things are great...
  • thing is amazing...
  • thing is beautiful...
Cons
    -

Related with heat

2/2
100 %
👍 2 👎 -

Discussing to heat, we noticed that 2 was the amount of people who were drawn to comment on this product part. It owned 100% of fine feedbacks from the info we collected so far that it contains fine feedback like good, great, little, consistent. Barely nobody gave this product any unfavorable feedbacks. As 2 sentiments expressed their satisfication, we found out that this product still being the product that people love.

Pros
  • good water heater...
  • great little water heater...
  • consistent wonderful heat for a good...
  • wonderful heat for a good long...
  • happy with the heater...
Cons
    -

Related with support

2/2
100 %
👍 2 👎 -

2 user comments are found when they mentioning support aspect from their product. When you find this product, we're serving you the 100% sum of great ratings with different kinds of positive words, looks like great, non, -, existence. Our information said that as 0 holders mentioned there is nothing wrong with the support. We figured out 2 ratings which presented great feedback on this support aspect from the information we analyzed.

Pros
  • tech support is great...
Cons
    -

Mentioning the win

2/2
100 %
👍 2 👎 -

While we discuss regarding the current feature of win we can see 2 phrases from customer scores which described this feature. complete describe of people who reviewed this product with positive scores that held amount of 100%. Yet nobody gives any bad comments about this win feature. In case 2 gestures conveyed their happiness, we discovered that this product is still the item people want.

Pros
  • complete win win...
Cons
    -

About the solution

1/1
100 %
👍 1 👎 -

If we speak about solution part, we can see 1 statements from user reviews that mentioned about this part. Why do you have to take that product into your thinking? It's because it's gathered around 100% nice reviews and it covered nice reason like obvious. Yet nobody gives any bad comments about this solution part. The inference from the statistic that we processed, we found out 1 reviews that expressed positive feedback from this solution part.

Pros
    -
Cons
    -

Confering about the location

1/1
100 %
👍 1 👎 -

Discussing to location, we noticed that 1 was the amount of people who were drawn to comment on this product component. 100% is an indicator of this product work and the overall reviewers had said perfect expressed their thinking. Nobody gave any bad comments about this product though. As 1 feelings expressed their satisfication, we found out that this product still being the product that people love.

Pros
  • perfect for a location...
Cons
    -

Confering about the ecosmarts

1/1
100 %
👍 1 👎 -

Focusing to ecosmarts, we noticed that 1 was the amount of people who were drawn to comment on this product part. Roughly 100% of people like this product based on average feedback, including happier. Nevertheless, no one gave any bad comments about this product. We consider 1 comments voicing positive reviews from this ecosmarts part to be the result from the statistic we collected.

Pros
  • happier with ecosmarts service...
Cons
    -

Considering the sensing

1/1
100 %
👍 1 👎 -

Referencing to sensing, we noticed that 1 was the amount of people who were drawn to comment on this product part. It held 100% of kind ratings from the data we collected so far that contain kind feedback like perfect. Our data aforementioned there was nothing wrong with the sensing as 0 possesors have indicated. From our statistical information we gathered, we find 1 representations from this sensing part which state their satisfaction.

Pros
  • sensing is perfect...
Cons
    -

About the things

1/1
100 %
👍 1 👎 -

Discussing to things, we noticed that 1 was the amount of people who were drawn to comment on this product feature. The info aforesaid people who used this product were about 100% who typed favorable reviews with definitions such as great. Barely no one gave some unfavorable feedback to this product. With our research we obtained, we noticed 1 expresses from this things feature which reflect their satisfaction.

Pros
  • things are great...
Cons
    -

Talk over about the line

1/1
100 %
👍 1 👎 -

This part shows 1 sentiments mentioning about line component that users commenting on. 100% of the people who give this product great ratings are justified by the fact that this product satisfies themselves that they have expressed these well performed feedback. Barely no one gave some shabby feedback to this product. When 1 feelings brought, told, said their joy, we learn that this product is still the product people love.

Pros
  • good line balance...
Cons
    -

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