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ecobee3 lite Smart Thermostat Black
User Review Summary & Sentiment Analysis Report

Product Description: ecobee3 lite Smart Thermostat, 2nd Gen, Black

Overall Rating
4.1 /5
Reviews Processed
240
Positive Sentiment
73.9 %
Positive Feedback
102
Negative Feedback
36
ecobee3 lite Smart Thermostat, 2nd Gen, Black
ecobee3 lite Smart Thermostat Black
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4.2/5
Performance
easy to install, easy to use, able to control, easy to set, able to adjust
4.8/5
Recommendation
highly recommend, definitely recommend, highly recommended, strongly recommend
3.3/5
Value
want to look, regret buying, ended up costing, ended up buying
Find sentiment:

ecobee3 lite Smart Thermostat Black User Sentiment

About the support

21/25
84 %
👍 21 👎 4

Its support aspect receives 25 user statements, that's the most frequently mentioned aspect of user reviews we find. When you discover this product, it 84% amount of positive reviews with various types of positive words seems like good, unhelpful, homekit, nice. With 4 aforementioned that they were not happy with this product, their negative reviews contains some words like awful, worst, terrible, horrible. We figured out 25 reviews which presented great feedback on this support aspect from the information we analyzed.

Pros
  • good installation support...
  • support was unhelpful...
  • homekit support is nice...
  • smart thermostat with better customer support...
  • customer support team was excellent...
  • support is great...
  • technical support functions...
  • good about the support...
  • competent support for any product...
Cons
  • support is awful...
  • worst part is the customer support...
  • glitchy with terrible customer support...
  • customer support is horrible...

Talking about the thermostat

14/17
82 %
👍 14 👎 3

Focusing to thermostat, we noticed that 17 was the amount of people who were drawn to comment on this product segment. Statistics of this product said it obtained roughly 82% comments which often come with many so nice feedback, like great, smart, traditional, simpler. 3 holders reveal their disappointment with a negative context such as old, low, dumb, smart. As 17 testimonies mentioned their happiness, we discovered that this product is still the item people want.

Pros
  • great smart thermostat with the exception...
  • traditional smart thermostat...
  • simpler smart thermostat with better customer...
  • smart thermostat with better customer support...
  • functional smart thermostat...
  • best tuneability of all smart thermostats...
  • excellent temperature control dumb thermostat...
  • original thermostat wiring...
  • excellent smart thermostat...
Cons
  • old thermostat was a pain...
  • low tech thermostat...
  • old dumb thermostat...
  • + without a smart thermostat...

Considering the customer

9/15
60 %
👍 9 👎 6

Discussing to customer, we noticed that 15 was the amount of people who were drawn to comment on this product segment. Through terms such simpler, smart, better, excellent, I consider you can conclude that with around 60% of positive comments this product has a well performed review. For your information, we also had 6 users who inoppurtunate with this product. A few words like terrible, worst, horrible, bad expressed their feeling. With our research we obtained, we noticed 15 expresses from this customer segment which reflect their satisfaction.

Pros
  • simpler smart thermostat with better customer...
  • smart thermostat with better customer support...
  • customer support team was excellent...
  • good customer service...
  • customer service is excellent...
  • excellent customer service...
  • awesome customer service...
  • customer support is superb...
  • great customer service...
Cons
  • terrible customer service...
  • worst part is the customer support...
  • glitchy with terrible customer support...
  • customer service was terrible...
  • customer support is horrible...
  • bad customer service...

Related with product

8/8
100 %
👍 8 👎 -

While we talk regarding the current element of product we can see 8 phrases from customer reviews which described this element. Looking at this product, we serve you the 100% amount with excellent reviews with different kinds of positive words, looks like good, competent, great, nice. Our info aforementioned there was nothing wrong with the product as 0 owners have indicated. We come up with the conclusion from the statistical information we extracted, 8 reviews expressing positive comments from this product element.

Pros
  • productis a good example...
  • competent support for any product...
  • product is great...
  • delighted with this product...
  • product is nice...
  • happy with the product...
  • happy with this product...
  • product is excellent...
  • great product with a bit...
Cons
    -

Talking about the ecobee

7/7
100 %
👍 7 👎 -

When we talk about ecobee element, we can see 7 feelings from user feedbacks that mentioned about this element. Reports for this product said that it had around 100% feedback which mostly fall with positive responses, such as best, happy, better, good. Our info said that as 0 possesors mentioned there is nothing wrong with the ecobee. As 7 feelings expressed their satisfication, we found out that this product still being the product that people love.

Pros
  • ecobee has the best tuneability...
  • happy with the ecobee3...
  • better of ecobee...
  • ecobee support is good...
  • ecobee is the best thermostat...
  • impressed with the ecobee...
  • ecobee website is excellent...
  • huge fan of ecobee...
  • best thing about this ecobee...
Cons
    -

Related with instructions

5/5
100 %
👍 5 👎 -

This part shows 5 sentiments mentioning about instructions segment that consumers commenting on. easy, better, great, actual state of people who reviewed this product with positive feedbacks that has amount of 100%. Barely anybody really gave any unreputable feedback to this product. The conclusion from the statistic that we processed, we found out 5 feedbacks that expressed positive feedback from this instructions segment.

Pros
  • instructions are easy...
  • instructions were better...
  • great instructions for the set...
  • great instructions in actual english...
  • good installation instructions...
Cons
    -

Discussing the service

5/8
63 %
👍 5 👎 3

As we speak about service aspect, we can see 8 testimonies from user feedbacks that mentioned about this aspect. It obtained 63% of very nice feedbacks from the info we collected so far that it contains very nice feedback like good, excellent, awesome, great. Only 3 possesors listed those tought negatives such terrible, bad. From our statistical information we gathered, we find 8 representations from this service aspect which indicate their satisfaction.

Pros
  • good customer service...
  • customer service is excellent...
  • excellent customer service...
  • awesome customer service...
  • great customer service...
Cons
  • terrible customer service...
  • customer service was terrible...
  • bad customer service...

What about the system

4/4
100 %
👍 4 👎 -

While we focus regarding the current segment of system we can see 4 phrases from customer reviews which described this segment. Estimated 100% of people love this product based on average ratings, such as hvac, good, active, true. We haven't seen any negative comments from 4 that we find, which is that a well sign from this product. In case 4 sentiments submitted their happiness, we find that this product is still the item people want.

Pros
  • hvac system efficiency...
  • system was good...
  • system was active...
  • true zoned system...
Cons
    -

Related with thing

4/4
100 %
👍 4 👎 -

While we speak regarding the current segment of thing we can see 4 phrases from customer scores which described this segment. Why do you need to take this product into your thinking? It's because it received about 100% kind scores and it provided kind reason like awesome, best, amazing, great. We didn't see any negative comments from 4 that we received, which would be kind sign from this product. From our statistical information we gathered, we find out 4 representations from this thing segment which represent their satisfaction.

Pros
  • thing is awesome...
  • best thing about this ecobee...
  • thing is amazing...
  • great thing about this unit...
Cons
    -

Concerning about the installation

3/3
100 %
👍 3 👎 -

Now let's concentrate on the installation element, we find 3 user comments expresses that reflect on this element. If you consider this product, the 100% amount of so nice feedbacks with different kinds of positive words looks like easy, good. Nobody gave any bad comments about this product though. From our information that we collected, we found 3 statements that reflect of their satisfication from this installation element.

Pros
  • installation was easy...
  • good installation support...
  • good installation instructions...
Cons
    -

Conversing about the install

3/3
100 %
👍 3 👎 -

While we focus about the factor of install we can see 3 phrases from customer ratings. easy, kind are just some several positive reasons why 100% of it owned kind ratings. Nobody writen any negative posts about this product, however. We consider 3 comments voicing positive ratings from this install factor to be the result from the information we collected.

Pros
  • installation was easy...
  • good installation support...
  • install is easy...
  • good installation instructions...
  • super easy install...
  • impressed with the ease of install...
Cons
    -

What about the savings

3/3
100 %
👍 3 👎 -

This time let's take a look on savings part, we found 3 feelings from user ratings that commenting savings part. When you discover this product, it 100% amount of positive ratings with various types of positive words seems like important, original, major. The reports aforementioned nothing was inappropriate with the savings as 0 holders have stated. This savings part owned 3 positive comments which we can say the consumers are very happy with this product.

Pros
  • important energy savings feature...
  • original reviewdaylight savings...
  • major energy savings...
Cons
    -

Talk over about the investment

2/2
100 %
👍 2 👎 -

Referencing to investment, we noticed that 2 was the amount of people who were drawn to comment on this product feature. Looking at this product, we're provide you the 100% sum of very nice feedbacks with different kinds of positive words, looks like happy, worthwhile. No one give negative comments on this investment feature. The result from the information that we processed, we found out 2 feedbacks that expressed positive feedback from this investment feature.

Pros
  • happy with this investment...
  • ecobee a worthwhile investment...
Cons
    -

Talk over about the tuneability

2/2
100 %
👍 2 👎 -

Now let's focus on tuneability component, we found 2 expressions from user scores that commenting tuneability component. Looking at this product, we're present you the 100% sum of excellent scores with different kinds of positive words, looks like best, smart. Barely anybody really gave any unreputable feedback to this product. As a result of this tuneability component from the information we analyzed, this product is perfect option for your needs.

Pros
  • best tuneability of all smart thermostats...
  • ecobee has the best tuneability...
Cons
    -

How is the thermostats

2/2
100 %
👍 2 👎 -

Now let's concentrate on the thermostats element, we find 2 user comments expresses that reflect on this element. About 100% of people love this product based on average reviews, such as best, smart, happier. Barely nobody gave this product any disreputable feedbacks. From our statistical information we gathered, we notice 2 representations from this thermostats element which reflect their satisfaction.

Pros
  • best tuneability of all smart thermostats...
  • happier with these thermostats...
Cons
    -

Confering about the efficiency

2/2
100 %
👍 2 👎 -

When we discuss about the part of efficiency we can see 2 phrases from customer feedbacks. With words such as hvac, better, i guess you can decide that this product held a fine feedbacks with about 100% of positive feedbacks. Barely no one gave some shabby feedback to this product. As 2 statements expressed their satisfication, we found out that this product still being the product that people love.

Pros
  • hvac system efficiency...
  • efficiency could be better...
Cons
    -

Concerning about the temperature

2/2
100 %
👍 2 👎 -

While we discuss regarding the current aspect of temperature we can see 2 phrases from customer comments which described this aspect. When you look at this temperature, we serve you the 100% amount with nice comments with different kinds of nice words, looks like excellent, dumb, better, average. We haven't seen any negative comments from 2 that we find, which is that a nice sign from this product. When 2 testimonies delivered their happiness, we learn that this product is still the item people want.

Pros
  • excellent temperature control dumb thermostat...
  • better average temperature...
Cons
    -

How is the control

2/2
100 %
👍 2 👎 -

This part shows 2 feelings mentioning about control element that users commenting on. As you aim at this control, we're giving you the 100% quantity of well performed ratings with different types of positive ideas, sounds like excellent, dumb, pleased, advanced. No one writen any bad comments about this product, however. To conclude on this control element from the data we have processed, this product is perfect choice for you to buy.

Pros
  • excellent temperature control dumb thermostat...
  • pleased with all the advanced controls...
  • good hvac control...
Cons
    -

Related with energy

2/2
100 %
👍 2 👎 -

When we focus about energy feature, we can see 2 feelings from user comments that mentioned about this feature. 100% is being such an indicator about this product works and overall reviewers said such important, major for expressed their point. As many as 0 users come with no complaint in this energy feature. As a result of this energy feature from the information we analyzed, this product is perfect option for you to consider.

Pros
  • important energy savings feature...
  • major energy savings...
Cons
    -

Considering the feature

2/2
100 %
👍 2 👎 -

Referencing to feature, we noticed that 2 was the amount of people who were drawn to comment on this product segment. Through terms such important, nice, new, best, I assume you can conclude that with around 100% of positive comments this product has a so nice review. No one writen any bad comments about this product, however. As 2 statements expressed their satisfication, we found out that this product still being the product that people love.

Pros
  • important energy savings feature...
  • nice new features...
  • feature is the best...
Cons
    -

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