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August Smart Lock 3rd technology
User Review Summary & Sentiment Analysis Report

Product Description: August Smart Lock - Keyless Home Entry with Your Smartphone - Silver

Overall Rating
4.0 /5
Reviews Processed
510
Positive Sentiment
69.4 %
Positive Feedback
109
Negative Feedback
48
August Smart Lock - Keyless Home Entry with Your Smartphone - Silver
August Smart Lock 3rd technology
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4.0/5
Performance
easy to install, easy to use, easy to follow, easy to set, want to use
4.9/5
Recommendation
highly recommend
3.1/5
Value
need to buy, having to buy, having to purchase, waste of money, proof of purchase
Find sentiment:

August Smart Lock 3rd technology User Sentiment

Talking about the lock

31/35
89 %
👍 31 👎 4

In case you are wondering what is the most discussed by people who own this product, we found 35 statements about lock point. Why do you have to take that product into your thinking? It's because it's gathered around 89% decent feedbacks and it covered decent reason like free, smart, nice, great. There's going to be a negative even when there's a positive. It comes with 4, some words of disappointment, like negative, bad, dead, wrong. The inference from the statistic that we processed, we found out 35 feedbacks that expressed positive feedback from this lock point.

Pros
  • hands free lock...
  • smart lock functions...
  • nice smart lock...
  • lock works great...
  • round smart lock...
  • best smart lock...
  • auto lock was great...
  • second smart lock...
  • cheaper smart lock...
Cons
  • lock a negative five(5...
  • bad the lock...
  • legit dead bolt lock...
  • wrong with the lock...
  • bad lock system...

Talk over about the product

7/12
58 %
👍 7 👎 5

If we talk about the point of product we can see 12 phrases from customer ratings. The information collected said persons who are using this product were about 58% who wrote positive feedback with a some terms such as excellent, happy, favorite, smart. somewhat from 58% positive feedback, we already get about 5 from this product that said ridiculous, deceitful, bad, defective as their supposing about the adverse effects of this product. As a result of this product point from the information we analyzed, this product is not so very well option for you to choose.

Pros
  • product is excellent...
  • happy with this product...
  • favorite smart home product...
  • rest makesa great product...
  • product would be best purchase...
  • product was perfect...
  • product was easy...
Cons
  • ridiculous joke for a product...
  • deceitful product pairings...
  • bad ass product...
  • product is defective...
  • product is faulty...

Talking about the customer

6/9
67 %
👍 6 👎 3

If we talk about the part of customer we can see 9 phrases from customer feedbacks. With words such as amazing, excellent, friendly, great, i guess you can decide that this product held a good feedbacks with about 67% of positive feedbacks. How happy owners merely 6? Because this product is about 3 that is negative about. Through words like terrible, poor, horrible they submitted their unpleasure. We come up with the result from the statistical information we extracted, 9 feedbacks expressing positive comments from this customer part.

Pros
  • customer service is amazing...
  • excellent customer service...
  • customer support was friendly...
  • customer support was excellent...
  • customer service is great...
  • great customer support...
Cons
  • terrible customer service...
  • customer service is poor...
  • horrible customer service...

About the support

6/6
100 %
👍 6 👎 -

6 user comments are found when they mentioning support aspect from their product. friendly, agust, excellent, great represent 100% of people who rated this [item] with well scores. We won't see any bad comments among 6 that we received, which is that a positive sign from this product is. As a conclusion about this support aspect from the statistic that we processed, this product is perfect choice for your needs.

Pros
  • customer support was friendly...
  • agust support team...
  • excellent support via email...
  • customer support was excellent...
  • great tech support...
  • great customer support...
Cons
    -

Mentioning the service

5/7
71 %
👍 5 👎 2

Now let's concentrate on the service component, we find 7 user comments expresses that reflect on this component. The info aforementioned that it was about 71% people who used this product has write positive ratings with some terms like amazing, excellent, good, great. With 5 aforementioned about the positive ratings, we found that this product has negative ratings too as 2 of people not satisfied with such as terrible, poor, horrible As a result of this service component from the information we analyzed, this product is decent option for your needs.

Pros
  • customer service is amazing...
  • excellent customer service...
  • good costumer service...
  • customer service is great...
  • great costumer service...
Cons
  • terrible customer service...
  • customer service is poor...
  • horrible customer service...

Talking about the security

5/5
100 %
👍 5 👎 -

Discussing about the security, we found that 5 was the majority of people who attracted this product element to comment on. Looking at this security, we're providing you the 100% sum of excellent comments with different kinds of positive ideas, looking such as additional, clear, better, best. From 5 that we found, we didn't see any negative comments which is that a excellent sign from this product. From our statistical information we gathered, we come up with 5 representations from this security element which reflect their satisfaction.

Pros
  • additional security safeguard...
  • clear security tape...
  • security is better...
  • best for use with high security...
  • great addition to home security...
Cons
    -

Discussing the hands

4/4
100 %
👍 4 👎 -

Referencing to hands, we noticed that 4 was the amount of people who were drawn to comment on this product feature. 100% of the people who give this product positive ratings are, with some reason, satisfied by this product that they reflected such free, total. We haven't seen any negative comments from 4 that we find, which is that a well performed sign from this product. From our statistical information we gathered, we find out 4 representations from this hands feature which reflect their satisfaction.

Pros
  • hands free calls...
  • hands free use...
  • hands free lock...
  • lock(no total hands free...
Cons
    -

How is the installation

4/6
67 %
👍 4 👎 2

While we discuss regarding the current part of installation we can see 6 phrases from customer reviews which described this part. Reports for this product aforementioned that it had around 67% feedback which mostly fall with positive responses, such as easy, great. There'll also be a negative once there is a positive. It comes with 2 and some words of dissatisfaction like wrong, lame. We figured out 6 reviews which presented great feedback on this installation part from the information we analyzed.

Pros
  • installation is easy...
  • installation was great...
  • easy for installation...
  • installation is great...
Cons
  • installation was wrong...
  • installation is lame...

Talk over about the features

4/4
100 %
👍 4 👎 -

This time let's go on features part, we found 4 testimonies from user reviews that commenting features part. As you discover this product, it 100% amount of positive reviews with various types of positive words seems like great, easy, nice. Barely anybody really gave any unreputable feedback to this product. This features part held 4 positive comments which we can say the customers are very happy with this product.

Pros
  • lot of great features...
  • features are easy...
  • great features of the lock...
  • features are nice...
Cons
    -

How is the door

4/4
100 %
👍 4 👎 -

Discussing about the door, we found that 4 was the majority of people who attracted this product point to comment on. With words such as right, confident, smart, great, i guess you can decide that this product has a very nice comments with about 100% of positive comments. Our information aforesaid there was nothing wrong with the door as 0 users have indicated. This door point has 4 positive feedback that we can assume that this product is very satisfied among the consumers.

Pros
  • right hand door...
  • confident the door...
  • smart door lock...
  • door is great...
Cons
    -

Mentioning the auto

4/4
100 %
👍 4 👎 -

4 user comments are found when they mentioning auto segment from their product. 100% is an indicator of this product work and the overall reviewers had aforementioned great, fantastic, awesome, flawless expressed their thinking. From 4 that we found, we didn't see any negative comments which is that a very well sign from this product. As a inference about this auto segment from the statistic that we processed, this product is perfect choice for you to choose.

Pros
  • auto lock was great...
  • auto lock is fantastic...
  • auto lock is awesome...
  • flawless auto unlock...
Cons
    -

How is the feature

4/5
80 %
👍 4 👎 1

Now let's jump on feature feature, we found 5 expressions from user feedbacks that commenting feature feature. great, easy, amazing, nice reflect of people who reviewed this product with positive feedbacks that held amount of 80%. There'll also be a negative once there is a positive. It comes with 1 and some words of dissatisfaction like horrible. As a result of this feature feature from the information we analyzed, this product is excellent option for your needs.

Pros
  • lot of great features...
  • features are easy...
  • amazing an feature...
  • feature is nice...
  • great features of the lock...
  • features are nice...
  • great scheduling feature...
Cons
  • feature is horrible...

Related with home

4/4
100 %
👍 4 👎 -

While we talk about the factor of home we can see 4 phrases from customer feedbacks. Up to now, it obtained 100% of very good feedbacks from the statistic we collected that contain very good feedback like favorite, smart, safer, great. We haven't seen any negative comments from 4 that we find, which is that a very good sign from this product. In case 4 sentiments delivered their joy, we find out that this product is still the product people love.

Pros
  • favorite smart home product...
  • safer at home...
  • great innovation for the home...
  • great addition to home security...
Cons
    -

Mentioning the time

3/3
100 %
👍 3 👎 -

3 user comments are found when they mentioning time point from their product. 100% is an indication of this product work and the overall reviewers said that good, long, different, great shared their views. Our statistic said there was nothing wrong with the time as 0 users have indicated. We pointed out as 3 statements delivered their happiness that this product is still the product that people like.

Pros
  • good long time...
  • number of different time values...
  • great most of time...
Cons
    -

Discussing the things

3/3
100 %
👍 3 👎 -

Discussing about the things, we found that 3 was the majority of people who attracted this product aspect to comment on. If you consider this product, the 100% amount of very nice comments with different kinds of positive words looks like good, other, smart, true. From 3 that we found, we didn't see any negative comments which is that a very nice sign from this product. With our research we obtained, we noticed 3 expresses from this things aspect which reflect their satisfaction.

Pros
  • good variety of other smart things...
  • things are true...
  • samsung smart things...
Cons
    -

About the instructions

3/3
100 %
👍 3 👎 -

We are going to concentrate on the instructions element, we find 3 user comments expresses that reflect on this element. As you aim at this instructions, we're giving you the 100% quantity of so nice scores with different types of positive ideas, sounds like awesome, clear, excellent. Nevertheless, no one gave any bad comments about this product. As 3 feelings expressed their satisfication, we found out that this product still being the product that people love.

Pros
  • instructions are awesome...
  • instructions are clear...
  • instructions were excellent...
Cons
    -

Confering about the phone

3/3
100 %
👍 3 👎 -

If we focus about the factor of phone we can see 3 phrases from customer reviews. 100% people praise the product with terms like terrific, smart, great, nice and more. Our data said that as 0 owners mentioned there is nothing wrong with the phone. To conclude on this phone factor from the data we have processed, this product is perfect choice for you to consider.

Pros
  • terrific on the iphone...
  • smart phone end...
  • google phone with a great bt...
  • phone with a great bt chipset...
Cons
    -

Conversing about the app

3/3
100 %
👍 3 👎 -

This part shows 3 feelings mentioning about app segment that customers commenting on. Roughly 100% of people like this product based on average feedback, including super, convenient.-, happy, easy. Our fact aforesaid that as 0 owners mentioned there is nothing wrong with the app. From our fact that we collected, we found 3 feelings that state of their satisfication from this app segment.

Pros
  • happy with this product...
  • happy with the purchase...
  • easy thanks to a helpful app...
  • happy with the smart lock...
  • wife is happy...
  • happy with the lock...
  • happy with this investment...
  • great via the app...
  • happy with this lock...
Cons
    -

Conversing about the setup

3/3
100 %
👍 3 👎 -

When we speak about setup factor, we can see 3 expressions from user ratings that mentioned about this factor. With terms like easy, great, I think you may determine that with around 100% of positive feedback, this product has a fine review. Nobody gave any bad comments about this product though. The inference from the statistic that we processed, we found out 3 ratings that expressed positive feedback from this setup factor.

Pros
  • setup was easy...
  • alert setup was great...
  • setup are easy thanks...
Cons
    -

Concerning about the family

3/3
100 %
👍 3 👎 -

Let's go on family feature, we found 3 sentiments from user ratings that commenting family feature. 100% people praise the product with terms like impressed, great and more. Barely anybody really gave any unreputable feedback to this product. This family feature owned 3 positive feedback that we can assume that this product is very satisfied among the consumers.

Pros
  • family is impressed...
  • family are impressed...
  • great for all the family...
Cons
    -

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